The guest as a friendly foe? : hotel service encounters in-between the face and the gaze of the guest
Dirk Bunzel
| Year of publication: |
2007
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|---|---|
| Authors: | Bunzel, Dirk |
| Published in: |
Business ethics as practice : representation, reflexivity and performance. - Cheltenham : Edward Elgar, ISBN 978-1-84542-975-1. - 2007, p. 209-226
|
| Subject: | Arbeitsethik | Work ethics | Unternehmenskultur | Corporate culture | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003692724