The impact of app crashes on consumer engagement
| Year of publication: |
2025
|
|---|---|
| Authors: | Shi, Savannah Wei ; Lee, Seoungwoo ; Kalyanam, Kirthi ; Wedel, Michel |
| Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 1547-7185, ZDB-ID 2052318-X. - Vol. 89.2025, 4, p. 81-98
|
| Subject: | mobile apps | app crash | app engagement | task pursuit | task interruptions | postcrash messages | content consumption | targeted app release | Mobile Anwendung | Mobile application | Konsumentenverhalten | Consumer behaviour | Online-Marketing | Internet marketing | Anwendungssoftware | Application software |
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