The impact of customer bullying on employees' job performance : the locus of control as a moderating effect
He Gao, Zheng Feng, and Zhang Zhao
| Year of publication: |
2021
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| Authors: | Gao, He ; Feng, Zheng ; Zhao, Zhang |
| Published in: |
Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 1558-0938, ZDB-ID 2095312-4. - Vol. 57.2021, 5, p. 1333-1348
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| Subject: | Customer bullying | job performance | job satisfaction | locus of control | Arbeitszufriedenheit | Job satisfaction | Arbeitsleistung | Job performance | Mobbing | Workplace bullying | Arbeitsverhalten | Work behaviour | Persönlichkeitspsychologie | Personality psychology | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/1540496X.2019.1708322 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012514873