The impact of customer returns in a supply chain with a common retailer
Hui Yang, Jing Chen, Xu Chen, Bintong Chen
| Year of publication: |
1 January 2017
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|---|---|
| Authors: | Yang, Hui ; Chen, Jing ; Chen, Xu ; Chen, Bintong |
| Published in: |
European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 243003-4. - Vol. 256.2017, 1 (1.1.), p. 139-150
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| Subject: | Customer returns policy | Game theory | Pricing | Money-back guarantee | Supply chain management | Lieferkette | Supply chain | Spieltheorie | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Beschwerdemanagement | Complaint management | Preismanagement | Pricing strategy |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ejor.2016.06.011 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011611195