The impact of endogenous motivations on adoption of IT-enabled services : the case of transformative services in the energy sector
Year of publication: |
2013
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Authors: | Wunderlich, Philipp ; Kranz, Johann Joachim ; Totzek, Dirk ; Veit, Daniel J. ; Picot, Arnold |
Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 16.2013, 3, p. 356-371
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Subject: | IT-enabled services | consumer motivation | informational technology | transformative services | service adoption | Informationstechnik | Information technology | Konsumentenverhalten | Consumer behaviour | IT-Dienstleister | IT service provider | Dienstleistungssektor | Service industry | Energiewirtschaft | Energy sector | Innovationsdiffusion | Innovation diffusion | Dienstleistung | Services | Innovationsakzeptanz | Innovation adoption |
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