The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Jinkyung Jenny Kim, Heesup Han, Antonio Ariza-Montes
| Year of publication: |
2021
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|---|---|
| Authors: | Kim, Jinkyung Jenny ; Han, Heesup ; Ariza-Montes, Antonio |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 62.2021, p. 1-10
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| Subject: | Affective attitude | Brand loyalty | Cognitive attitude | COVID-19 | Hotel attribute | Well-being perception | Konsumentenverhalten | Consumer behaviour | Coronavirus | Hotellerie | Hotel industry | Wahrnehmung | Perception | Markentreue | Meinung | Opinion | Markenimage | Brand image | Kundenzufriedenheit | Customer satisfaction | Arbeitszufriedenheit | Job satisfaction | Zufriedenheit | Satisfaction | Kognition | Cognition |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2021.102634 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012648895