The impact of knowledge incompatibility and communication style differences on patients' perceived value of online medical consultations
Jiamin Peng, Lingwen Huang, Yujuan Guo, Xiaoyun Yang, Yue Chen
| Year of publication: |
2024
|
|---|---|
| Authors: | Peng, Jiamin ; Huang, Lingwen ; Guo, Yujuan ; Yang, Xiaoyun ; Chen, Yue |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 18.2024, 3/4, p. 473-501
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| Subject: | Communication style differences | Knowledge incompatibility | Medical Ethics | Online medical consultation | Perceived value | Physician contribution behavior | Kommunikation | Communication | Ärzte | Physicians | Patienten | Patients | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Wissenstransfer | Knowledge transfer | Wissensmanagement | Knowledge management | Gesundheitsversorgung | Health care | Wissen | Knowledge |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-024-00569-9 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015178573