The impact of photo verification service on sales performance in the peer-to-peer economy : moderating role of customer uncertainty
Shuang Ma, Xuebin Cui, Xiaohong Xiao, Xiaonan Zha
| Year of publication: |
2022
|
|---|---|
| Authors: | Ma, Shuang ; Cui, Xuebin ; Xiao, Xiaohong ; Zhao, Xiaonan |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 142.2022, p. 45-55
|
| Subject: | Customer review volume | Peer-to-peer economy | Photo verification service | Service innovation | Beziehungsmarketing | Relationship marketing | Dienstleistung | Services | Share Economy | Sharing economy | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2021.12.021 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013168103