The impact of product defect severity and product attachment on consumer negative emotions
Year of publication: |
2023
|
---|---|
Authors: | Wei, Jiuchang ; Jiang, Ming ; Li, Yi-Na ; Li, Wenjing ; Mead, James A. |
Published in: |
Psychology & marketing. - New York, NY : Wiley Interscience, ISSN 1520-6793, ZDB-ID 2002068-5. - Vol. 40.2023, 5, p. 1026-1042
|
Subject: | defect severity | negative emotions | object attachment | product expectations | Emotion | Konsumentenverhalten | Consumer behaviour | Produktivität | Productivity |
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