The impact of restructuring on organisations : a case study on Swaziland Post and Telecommunication Corporation

This paper is focused on corporate restructuring, particularly organisationalrestructuring, with emphasis on Swaziland Post & TelecommunicationsCorporation, during the period from 2001 to 2006. Its main concern is theimplication of such restructuring especially on the employees and how thischange impacted on the set goals of the corporation. It is clearly stated thatthis restructuring was viewed differently by all employees concerned andinterviewed, as issues of discontent and mistrust on the previous leadershipwere sighted.There was a clear indication therefore that, issues of lack of communicationfrom previous management, to all employees played a major role inencouraging low staff morale. There was also significant evidence that muchof the restructuring took place mainly to increase the corporate financialperformance. However this perpetuated a more disgruntled workforce, whichwas strained, stressed and in constant limbo of whether the company wouldcontinue as a going concern. Issues of job security also were a resultant ofthe disgruntled and stressed workforce.The researcher then discussed what happened at Swaziland Post &Telecommunication, with reference to past research studies of similar orrelated nature. Leadership and change management are thoroughlydiscussed, in order to give light to what the role of leadership and changemanagement strategies play when an organisation undergoes restructuring.