The impact of service robots in retail : exploring the effect of novelty priming on consumer behavior
Yawei Wang, Qi Kang, Shoujiang Zhou, Yuanyuan Dong, Junqi Liu
| Year of publication: |
2022
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|---|---|
| Authors: | Wang, Yawei ; Kang, Qi ; Zhou, Shoujiang ; Dong, Yuanyuan ; Liu, Junqi |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 68.2022, p. 1-15
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| Subject: | Exploratory consumption behavior | Novelty priming effect | Service robot | Konsumentenverhalten | Consumer behaviour | Roboter | Robot | Einzelhandel | Retail trade | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jretconser.2022.103002 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013366275