The impact of special days in call arrivals forecasting : a neural network approach to modelling special days
Devon Barrow, Nikolaos Kourentzes
| Year of publication: |
1 February 2018
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| Authors: | Barrow, Devon ; Kourentzes, Nikolaos |
| Published in: |
European journal of operational research : EJOR. - Amsterdam : Elsevier, ISSN 0377-2217, ZDB-ID 243003-4. - Vol. 264.2018, 3 (1.2.), p. 967-977
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| Subject: | Time series forecasting | Call centre arrivals | Outliers | Functional data | Neural networks | Neuronale Netze | Prognoseverfahren | Forecasting model | Zeitreihenanalyse | Time series analysis | Callcenter | Call centre | Theorie | Theory |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ejor.2016.07.015 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011802132