The impact of switching costs on the outsourcing of knowledge-intensive business processes
Year of publication: |
February 2017
|
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Authors: | Cui, Zhijian |
Published in: |
Decision sciences : DS. - Atlanta, Ga. : Wiley, ISSN 0011-7315, ZDB-ID 412837-0. - Vol. 48.2017, 1, p. 71-107
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Subject: | competitive bidding | knowledge-intensive process | performance measurement | service outsourcing | signaling game | vendor selection | Outsourcing | Prozessmanagement | Business process management | Performance-Messung | Performance measurement | Wissensintensives Unternehmen | Knowledge-intensive industry | Wechselverhalten | Switching behaviour | Wissensmanagement | Knowledge management | Signalling | Spieltheorie | Game theory | Auktionstheorie | Auction theory |
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