The impact of tour service performance on tourist satisfaction and behavioral intentions : a study of Chinese tourists in Hong Kong
Andrew Chan; Cathy H. C. Hsu; Tom Baum
| Year of publication: |
2015
|
|---|---|
| Authors: | Chan, Andrew ; Hsu, Cathy H. C. ; Baum, Tom |
| Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 32.2015, 1/2, p. 18-33
|
| Subject: | Behavioral intention | customer satisfaction | package tour | service quality | tour experience | tour service | confirmatory factor analysis | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Hongkong | Hong Kong | Urlaubsverhalten | Holiday behaviour | China | Pauschaltourismus | Package tour | Konsumentenverhalten | Consumer behaviour | Faktorenanalyse | Factor analysis | Internationaler Tourismus | International tourism | Tourismuswirtschaft | Tourism industry |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011312616