The impact on switching intention of etrading systems for the securities industry
Year of publication: |
2015
|
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Authors: | Liu, Chin-Hung |
Published in: |
Global journal of business research : GJBR. - Hilo, Hawaii : IBFR, ISSN 1931-0277, ZDB-ID 2536575-7. - Vol. 9.2015, 1, p. 75-88
|
Subject: | E-service Quality | Perceived Value | E-satisfaction | E-trust | Switching Intention | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Beziehungsmarketing | Relationship marketing | Online-Handel | Online retailing | Wechselverhalten | Switching behaviour |
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