The impacts of complementary information technology resources on the service-profit chain and competitive performance of South African hospitality firms
Year of publication: |
2013
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Authors: | Cohen, Jason F. ; Olsen, Karen |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 10742645. - Vol. 34.2013, p. 245-254
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