The impacts of establishing enterprise information portals on e‐business performance

Purpose – To investigate the relationship between organizational characteristics and enterprise information portal (EIP) adoption, and the relationship between EIP implementation and e‐business performance. Design/methodology/approach – This study uses questionnaire survey method to collect data for statistical analysis. Findings – The result of analysis shows that: between organizations that have and those that have not adopted EIP, significant differences exist in the maturity and familiarity of information technologies, and firm size; the implementation of EIP in terms of application degree, implementation type, integration ability, and users of EIP, will significantly influence e‐business performance; the relationship between the application degree of EIP and e‐business performance will be enhanced by higher e‐business implementation; the relationship between the implementation type of EIP and e‐business performance will be intervened by higher e‐business implementation. Practical implications – Corporations may create great business value by establishing EIP project. Originality/value – This paper provides a model to understand the relationship between EIP implementation and e‐business performance and helps corporations evaluate EIP project.