The implementation of e-government and the trust of citizens in public sector performance : the mediating role of service quality
Sahem Nawafleh
| Year of publication: |
2020
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|---|---|
| Authors: | Nawafleh, Sahem |
| Published in: |
International journal of public sector performance management : IJPSPM. - Genève [u.a.] : Inderscience Enterprises, ISSN 1741-105X, ZDB-ID 2471977-8. - Vol. 6.2020, 1, p. 17-35
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| Subject: | performance | public sector | service quality | SERVQUAL | citizen trust | Jordan | e-government program | Dienstleistungsqualität | Service quality | E-Government | E-government | Öffentlicher Sektor | Public sector | Vertrauen | Confidence | Jordanien | Öffentliche Dienstleistung | Public services | Öffentliche Verwaltung | Public administration | Neues Steuerungsmodell | New public management |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJPSPM.2020.105086 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012178521