The implementation of knowledge management in service businesses
Year of publication: |
2010
|
---|---|
Authors: | Shen, Pei-di ; Lee, Tsang-hsiung ; Tsai, Chia-wen ; Chen, Yi-fen |
Published in: |
Information resources management ; Vol. 2. - Hershey, Pa. [u.a.] : Information Science Reference. - 2010, p. 970-986
|
Subject: | Wissensmanagement | Knowledge management | Dienstleistungssektor | Service industry |
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