The implication of wine quality in a new model of the European Customer Satisfaction Index
Jesús Pastor Tejedor, Luis Navarro Elola, Miguel Tarek Pérez Ajami and Salvador Nevot Bosch
| Year of publication: |
2019
|
|---|---|
| Authors: | Pastor Tejedor, Jesús ; Navarro Elola, Luis ; Pérez Ajami, Miguel Tarek ; Nevot Bosch, Salvador |
| Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 30.2019, 10, p. 1092-1109
|
| Subject: | European Customer Satisfaction Index | Partial Least Squares | Protected Designation of Origin | quality | satisfaction | SmartPLS | Structural Equation Modelling | Kundenzufriedenheit | Customer satisfaction | Strukturgleichungsmodell | Structural equation model | EU-Staaten | EU countries | Produktqualität | Product quality | Partielle kleinste Quadrate | Partial least squares | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2017.1355232 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012199818