The importance of organisational justice on schedule satisfaction : a study of Latin American call centre employees
Randi L. Sims, Yuliya Yurova, Peter Zeidler
| Year of publication: |
2021
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|---|---|
| Authors: | Sims, Randi L. ; Yurova, Yuliya ; Zeidler, Peter |
| Published in: |
International journal of human resources development and management : IJHRDM. - Geneva : Inderscience Enterprises, ISSN 1465-6612, ZDB-ID 2105492-7. - Vol. 21.2021, 1, p. 54-74
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| Subject: | organisational justice | national culture | call centre | moderation | tenure | distributive justice | procedural justice | satisfaction | power distance | honeymoon effect | Callcenter | Call centre | Verhalten in Organisationen | Organizational behaviour | Gerechtigkeit | Justice | Arbeitszufriedenheit | Job satisfaction | Verteilungsgerechtigkeit | Distributive justice | Nationalkultur | National culture | Kundenzufriedenheit | Customer satisfaction | Lateinamerika | Latin America | Unternehmenskultur | Corporate culture | Arbeitskräfte | Workforce |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJHRDM.2021.114899 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012514338