The importance of user-generated content: the case of hotels
Year of publication: |
2010
|
---|---|
Authors: | Williams, Roger ; Wiele, Ton van der ; Iwaarden, Jos van ; Eldridge, Steve |
Published in: |
The TQM journal : the international review of organizational improvement. - Bingley : Emerald Group Publishing Limited, ISSN 1754-2731, ZDB-ID 2409387-7. - Vol. 22.2010, 2, p. 117-128
|
Subject: | Hotellerie | Hotel industry | Website | Content Management | Content management | Kundenintegration | Customer integration | Virales Marketing | Viral marketing |
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