The influence of competition on visitor satisfaction and loyalty
Year of publication: |
2013
|
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Authors: | Taplin, Ross H. |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 36.2013, p. 238-246
|
Subject: | Urlaubsverhalten | Holiday behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Messung | Measurement | Benchmarking | Städtischer Freiraum | Urban open space | Australien | Australia |
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