The influence of eventscape on emotions, satisfaction and loyalty : the case of re-enactment events
Maria João Carneiro, Celeste Eusébio, Ana Caldeira, Ana Cláudia Santos
| Year of publication: |
2019
|
|---|---|
| Authors: | Carneiro, Maria João ; Eusébio, Celeste ; Caldeira, Ana ; Santos, Ana Cláudia |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 82.2019, p. 112-124
|
| Subject: | Re-enactment events | Servicescape | Eventscape | Emotions | Satisfaction | Loyalty | Emotion | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Event-Marketing | Event marketing | Arbeitszufriedenheit | Job satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2019.03.025 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012121398