The integration of QFD Technique and Value Engineering and its Applying in a Healthcare Center

This paper deals with the integration of QFD and VE in the product planning process. QFD improves the service/product performance based on the customer’s requirements, whereas VE focuses on the reduction of service/product costs without lowering its quality or performance. The integration of QFD and VE together leads to the reduction of costs and improvements of service/product or performance. In this paper first a conceptual model of integration of these two techniques is provided and then the implementation procedures are explained, and finally the results obtained from the implementation of it in a healthcare center are discussed