The Market Orientation-Performance Link: The Role of Service Reliability
Year of publication: |
2003
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Authors: | Caruana, Albert ; Pitt, Leyland ; Ewing, Michael |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 23.2003, 4, p. 25-41
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