• BPR Modeling inside a framework of ISO 9000 Quality Management System - R. Burzacca, P. Lunghi
  • TQM Procedures and Process Models to implement PLM Systems - U. Cugini, C. Rizzi, A. Ramelli, M. Ugonotti
  • Fuzzy Enhanced Process Management for the Industrial Order Handling - O. Adam, O. Thomas, G. Martin
  • Simulation Models for the feasability and reworking study of aircrafts - P. Giribone, R. Melioli, S. P. Cotto, F. Tonelli
  • Using simulation methods for modelling the production of the castings of engine blocks - V. Votava, Z. Ulrych, M. Edl
  • Cape applications in special wood frames manufacturing - A. Grande, F. Longo, M. Mirabelli, E. Papoff
  • Integrated view on products and service-product-service system - C. Botta, M. Steinbach
  • Decision support system: a custom application for manufactoring sme to plan and control the production - S. P. Cotto, F. Tonelli, R. Mosca
  • An hybrid multi agent approach for dynamic scheduling - R. Iannone, C. Lovaglio, S. Riemma
  • Holistic information exchange in the building and constructing industry - B. Kalantari, J. Diaz
  • Implementing electronic commerce in small and medium-sized enterprises - A. Hofer, S. Zang
  • A peer to peer approach for business integration - F. Kupsch, D. Werth
  • Results of batcos on-line courses piloting in the conditions of SMES - J. Hán
  • The learning administration - G. Martin, C. Seel
  • Technology enhanced learning in europe's 21st century - G. Grohmann, M. Wolpers