- 1 > Executive summary
- 2 > Purpose and scope of paper
- 3 > The Retail Distribution Review – the desirability of raising standards
- 4 > The value of the CII’s perspective
- 5 > The standard and structure for the OfQual Level 4 QCF licence to practise
- 6 > The main structure - core and additional subjects
- 7 > Learning hours
- 8 > Testing methods
- 9 > The Level 3 Certificate qualification
- 10 > The wider context and the longer term
- Appendix 1: Syllabus summaries for revised Diploma examinations
- Appendix 2: Glossary of terms
Persistent link: https://ebvufind01.dmz1.zbw.eu/10005870237