The Palgrave Handbook of Servitization

edited by Marko Kohtamäki, Tim Baines, Rodrigo Rabetino, Ali Ziaee Bigdeli, Christian Kowalkowski, Rogelio Oliva, Vinit Parida

Chapter 1: Theoretical landscape in servitization -- Part 1: Strategic approaches in servitization -- Chapter 2: Digital servitization: How manufacturing firms can enhance resource integration and drive ecosystem transformation -- Chapter 3: Typologies of Manufacturer Identities in the Age of Smart Solutions -- Chapter 4: PSS business models: A structured typology -- Chapter 5: Product-Service Systems in the Digital Era: Deconstructing Servitization Business Model Typologies -- Chapter 6: Digital Business Model Innovation for Product-Service Systems -- Chapter 7: Business models for digital service infusion using AI and big data -- Chapter 8: Towards Servitization - A Taxonomy of Industrial Product-Service Systems for small- and medium-sized manufacturers -- Chapter 9: Further semiotic perspectives on the outcome-based vs performance-based semantic dispute -- Chapter 10: The Features of Performance Measurement Systems in Value-Based Selling -- Chapter 11: Exploring dynamic capabilities to facilitate a smoother transition from servitization to digital servitization: a theoretical framework -- Chapter 12: Dynamic capabilities as enablers of digital servitization in innovation ecosystems: An evolutionary perspective -- Chapter 13: Reviewing service types from a Transaction Cost Economics perspective -- Chapter 14: The role of financialization when moving up the service ladder -- Part 2: Servitization process -- Chapter 15: Viewing servitization through a practice-theoretical lens -- Chapter 16: Microfoundations of servitization: An individual-level perspective -- Chapter 17: Revitalizing alignment theory for digital servitization transition -- Chapter 18: Managerial heuristics in servitization journey -- Chapter 19: Narrative network as a method to understand the evolution of smart solutions -- Chapter 20: A Conceptual Guideline to Support Servitization Strategy Through Individual Actions -- Chapter 21: Employee reactions to servitization as an organizational transformation -- Part 3: Co-creating value in servitization -- Chapter 22: Salesforce transformation to solution selling -- Chapter 23: Digital servitization: Strategies for handling customization and customer interaction -- Chapter 24: Relational transformation for digital servitization -- Chapter 25: Service-Dominant Logic - A missing link in servitization research? -- Chapter 26: Value co-creation in digitally-enabled product service systems -- Chapter 27: Manufacturers’ service innovation efforts: From customer projects to business models and beyond -- Chapter 28: Configurational servitization approach: A necessary alignment of service strategies, digital capabilities and customer resources -- Part 4: Managing product-service operations -- Chapter 29: Digital servitization and modularity: Responding to requirements in use -- Chapter 30: Service integration: Supply chain integration in servitization -- Chapter 31: Network structures in service provision -- Chapter 32: Organizational structures in servitization: Should product and service businesses be separated or integrated? -- Chapter 33: Coordinating and Aligning a Service Partner Network for Servitization: A Motivation-Opportunity-Ability (MOA) Perspective.

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Year of publication:	2021 ; 1st ed. 2021.
Other Persons:	Kohtamäki, Marko (ed.) ; Baines, Tim (ed.) ; Rabetino, Rodrigo (ed.) ; Bigdeli, Ali Ziaee (ed.) ; Kowalkowski, Christian (ed.) ; Oliva, Rogelio (ed.) ; Parida, Vinit (ed.)
Publisher:	2021.: Cham : Springer International Publishing 2021.: Cham : Imprint: Palgrave Macmillan
Subject:	Dienstleistungsinnovation \| Service innovation \| Leistungsbündel \| Bundling strategy \| Geschäftsmodell \| Business model \| Strategisches Management \| Strategic management

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Extent:	1 Online-Ressource(XXXV, 540 p. 52 illus., 18 illus. in color.)
Series:	Springer eBook Collection
Type of publication:	Book / Working Paper
Language:	English
ISBN:	978-3-030-75771-7 ; 978-3-030-75770-0 ; 978-3-030-75772-4 ; 978-3-030-75773-1
Other identifiers:	10.1007/978-3-030-75771-7 [DOI]
Classification:	Dienstleistungen: Allgemeines ; Unternehmensführung
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10012596824