The performance impact of industrial services and service orientation on manufacturing companies
Year of publication: |
2015
|
---|---|
Authors: | Kohtamaki, Marko ; Hakala, Henri ; Partanen, Jukka ; Parida, Vinit ; Wincent, Joakim |
Published in: |
Journal of service theory and practice : JSTP. - Bingley : Emerald, ISSN 2055-6225, ZDB-ID 2819789-6. - Vol. 25.2015, 4, p. 463-485
|
Subject: | Performance | Servitization | Industrial services | Service orientation | Service strategy | Service structure | Industrie | Manufacturing industries | Leistungsbündel | Bundling strategy | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management | Unternehmenserfolg | Firm performance | Unternehmensdienstleistung | Business services | Dienstleistung | Services |
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