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Commitment-led marketing : the key to brand profits is in the customer's mind
Hofmeyr, Jan, (2000)
Commitment-Marketing : Markentreue aus Begeisterung
Hofmeyr, Jan, (2002)
Preliminary survey of business databases in the UK : final report of the study january - april 1983 ; report to the British Library Research and Development Department on project SI/CT/96
Bennett, Richard, (1983)