The relationship between critical success factors of total quality management and process improvement : a case study
Year of publication: |
2014
|
---|---|
Authors: | Saljoughian, Mohammad ; Allameh, Sayeed-Mohsen ; Dabestani, Reza ; Rabbanimehr, Maedeh |
Published in: |
International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 7.2014, 3, p. 411-427
|
Subject: | total quality management | TQM | critical success factors | CSFs | cluster analysis | process improvement | employee | soft factors | Qualitätsmanagement | Quality management | Erfolgsfaktor | Success factor | Prozessmanagement | Business process management |
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