The relationship between customer orientation, emotional labour and job burnout
Year of publication: |
2017
|
---|---|
Authors: | Wu, Xue ; Shie, An-Jin |
Published in: |
Journal of Chinese human resource management : JCHRM. - Bingley : Emerald, ISSN 2040-8005, ZDB-ID 2556792-5. - Vol. 8.2017, 2, p. 54-76
|
Subject: | Emotional intelligence | Customer orientation | Job burnout | Emotional labour | Emotion | Beziehungsmarketing | Relationship marketing | Intelligenz | Intelligence | Stress | Work stress | Burnout |
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