The relationships among organizational service orientation, customer service training, and employee engagement.
|Year of publication:||
|Authors:||Johnson, Karen Roberto|
|Subject:||Customer Service Training | Employee Engagement | Organizational Practices | Tourism and Hospitality | Workforce Development | Work and Human Resource Education|
|Type of publication:||Book / Working Paper|
|Type of publication (narrower categories):||Thesis|
Hewapathirana, Gertrude Iranganie, (2009)
Tseng, Chien-Chi, (2010)
Osman, Sirad Warfa, (2009)
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