The resurgence of business process re-engineering in public sector transformation efforts : exploring the systemic challenges and unintended consequences
Vishanth Weerakkody, Marijn Janssen, Ramzi El-Haddadeh
| Year of publication: |
2021
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|---|---|
| Authors: | Weerakkody, Vishanth ; Janssen, Marijn ; El-Haddadeh, Ramzi |
| Published in: |
Information systems and e-business management : ISeB. - New York, NY [u.a.] : Springer, ISSN 1617-9854, ZDB-ID 2173306-5. - Vol. 19.2021, 3, p. 993-1014
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| Subject: | Public sector | Transformation | Silos | Business process re-engineering | BPR | Citizen centric | Organisatorischer Wandel | Organizational change | Öffentlicher Sektor | Prozessmanagement | Business process management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s10257-021-00527-2 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012703194