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Entwicklung einer integrativen Informationssystemarchitektur für Customer Relationship Management und Supply Chain Management
Selk, Bernhard, (2005)
Content Management zur Realisierung von Customer Knowledge Performance : Konzeption und Umsetzung bei einem Finanzdienstleister
Büren, Adrian, (2003)
Enabling partner management by integrating customer relationship management and supply chain management
Peiter, Wolfgang, (2008)
Agility in Retail Banking: A Numerical Taxonomy of Strategic Service Groups
Menor, Larry J., (2001)
An approach for identifying cannibalization within product line extensions and multi-brand strategies
Mason, Charlotte H., (1994)
New Product Entries and Product Class Demand
Mason, Charlotte H., (1990)