The Role of Attributions in Customer Satisfaction: A Reexamination
| Year of publication: |
2004
|
|---|---|
| Authors: | Tsiros, Michael ; Mittal, Vikas ; Ross Jr, William T. |
| Published in: |
Journal of consumer research : JCR ; an interdisciplinary bimonthly. - Chicago, Ill : Univ. of Chicago Press, ISSN 0093-5301, ZDB-ID 1886861. - Vol. 31.2004, 2, p. 476-483
|