The role of customer behavior in forming perceived value at restaurants : a multidimensional approach
Eojina Kim, Liang (Rebecca) Tang
| Year of publication: |
2020
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|---|---|
| Authors: | Kim, Eojina ; Tang, Liang |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 87.2020, p. 1-11
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| Subject: | Customer satisfaction | Customer behavior | Customer citizenship behavior | Customer participation behavior | Customer perceived value | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality | Kundenwert | Customer value | Gastronomie | Restaurant industry |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2020.102511 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012241862