The role of formal information sharing in key account team effectiveness : does informal control matter and when
Year of publication: |
December 2017
|
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Authors: | Lai, Christine Jaushyuam ; Yang, Ying |
Published in: |
The journal of personal selling & sales management : JPSSM. - Philadelphia, PA : Taylor & Francis Group, LLC, ISSN 0885-3134, ZDB-ID 901152-3. - Vol. 37.2017, 4, p. 313-331
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Subject: | key account management | customer orientation | task interdependence | information sharing | team effectiveness | multilevel analysis | Arbeitsgruppe | Team | Key-Account-Management | Key account management | Informationsverbreitung | Information dissemination | Theorie | Theory | Beziehungsmarketing | Relationship marketing | Wissenstransfer | Knowledge transfer |
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