The role of human resource management in service quality improvement of hotel businesses
Maria Greasidou, Ioannis Valachis
Year of publication: |
2022
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Authors: | Greasidou, Maria ; Valachis, Ioannis |
Published in: |
Enlightening tourism : ET ; a pathmaking journal. - Huelva : Univ., ISSN 2174-548X, ZDB-ID 2631025-9. - Vol. 12.2022, SpecIss, p. 105-135
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Subject: | Hospitality Industry | Human Resourse Management | Quality of Service | Best Practices | Dienstleistungsqualität | Service quality | Personalmanagement | Human Resource Management | Hotellerie | Hotel industry | Qualitätsmanagement | Quality management | Gastgewerbe | Hospitality industry |
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