The role of perceived risk in engaging customer and employees for value creation in services
Ritu Srivastava, Diptiman Banerji, Priyanka Nema and Shubham Choudhary
| Year of publication: |
2024
|
|---|---|
| Authors: | Srivastava, Ritu ; Banerji, Diptiman ; Nema, Priyanka ; Choudhary, Shubham |
| Published in: |
Vision : the journal of business perspective. - London [u.a.] : Sage Publ., ISSN 2249-5304, ZDB-ID 2220768-5. - Vol. 28.2024, 1, p. 47-54
|
| Subject: | Value Creation | Customer Engagement | Employee Engagement | Perceived Risk | Research Directions | Betriebliche Wertschöpfung | Value creation | Beziehungsmarketing | Relationship marketing | Leistungsmotivation | Work motivation | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Risiko | Risk | Kundenwert | Customer value |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/09722629211022516 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014634383