The Role of Purchasing and Materials Management in Total Quality Management and Customer Satisfaction
|Year of publication:||
|Authors:||Carter, Joseph R. ; Narasimhan, Ram|
International journal of purchasing and materials management. - Tempe, Ariz., ISSN 0094-8594, ZDB-ID 10708972. - Vol. 30.1994, 3, p. 2-13
Human Resource Management within Purchasing Management: Its Relationship to Total Quality Management Success - Based on their analysis of survey research, the authors conclude that organizations with successful TQM programs have human relations programs in purchasing that are different from those in organizations with less successful TQM programs. The authors discuss those differences and the ...
Carter, Joseph R., (2000)
Narasimhan, Ram, (2001)
Carter, Joseph R., (1996)
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