The role of service characteristics in service innovations
Year of publication: |
2015
|
---|---|
Authors: | Lehtinen, Uolevi ; Järvinen, Raija |
Published in: |
Nordic journal of business : NJB. - Aalto, ISSN 2342-9003, ZDB-ID 2824726-7. - Vol. 64.2015, 3, p. 168-181
|
Subject: | service definition | service characteristics | service innovation characteristics | service innovation definition | case examples | Dienstleistung | Services | Innovation | Dienstleistungssektor | Service industry | Dienstleistungsinnovation | Service innovation |
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