The role of staffing and orientation practices in predicting service-oriented organizational citizenship behavior
Year of publication: |
2016
|
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Authors: | Nasurdin, Aizzat Mohd ; Noor Hazlina Ahmad ; Ling, Tan Cheng |
Published in: |
Asian Academy of Management journal : AAMJ. - Pinang : Penerbit Universiti Sains Malaysia, ISSN 1394-2603, ZDB-ID 2561103-3. - Vol. 21.2016, 2, p. 27-51
|
Subject: | service-oriented organisational citizenship behaviours | staffing | recruitment | selection | orientation | Arbeitsverhalten | Work behaviour | Personalbeschaffung | Recruitment | Personalauswahl | Personnel selection | Personalmanagement | Human Resource Management | Dienstleistungsqualität | Service quality |
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