The role of trust for citizens' adoption of public e-services
Year of publication: |
2021
|
---|---|
Authors: | Distel, Bettina ; Koelmann, Holger ; Schmolke, Florian ; Becker, Jörg |
Published in: |
Trust and communication : findings and implications of trust research. - Cham, Switzerland : Springer, ISBN 978-3-030-72944-8. - 2021, p. 163-184
|
Subject: | Trust | Electronic government | Public services | Public service delivery | E-services | E-government | Öffentliche Dienstleistung | E-Government | Vertrauen | Confidence | Electronic Commerce | E-commerce | Öffentliche Ausgaben | Public expenditure | Dienstleistungsqualität | Service quality | Öffentliche Verwaltung | Public administration |
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