The roles of workplace friendship and supervisory interactional justice in the relationship between workplace envy and service outcomes
Year of publication: |
2021
|
---|---|
Authors: | Randhawa, Praneet ; Lee, Hannah S. |
Published in: |
Services marketing quarterly. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1533-2977, ZDB-ID 2113057-7. - Vol. 42.2021, 1/2, p. 20-37
|
Subject: | service delivery | service sweethearting | supervisor interactional justice | workplace envy | Workplace friendship | Gerechtigkeit | Justice | Arbeitsplatz | Workplace | Arbeitszufriedenheit | Job satisfaction | Arbeitsverhalten | Work behaviour | Soziale Beziehungen | Social relations | Betriebsklima | Work climate | Arbeitsbeziehungen | Employment relations | Arbeitsgestaltung | Job design | Verhalten in Organisationen | Organizational behaviour | Arbeitsleistung | Job performance |
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