The routledge companion to trust

Cover -- Title -- Copyright -- Dedication -- CONTENTS -- List of figures -- List of tables -- Notes on contributors -- Preface -- Introduction -- PART I Foundations of trust -- 1 Reconsidering affect-based trust: A new research agenda -- 2 Reciprocal trust: A self-reinforcing dynamic process -- 3 Swift trust: state-of-the-art and future research directions -- 4 Distrust -- PART II Levels of analysis -- 5 Determinants, consequences and functions of interpersonal trust within organizations: What is the empirical evidence? -- 6 Trust in teams: A review across levels -- 7 Cooperation and coordination: The role of trust in inter-organizational relationships -- 8 Multilevel trust: Antecedents and outcomes of trust at different levels -- PART III Theories of trust -- 9 Why do people trust? Moving toward a more comprehensive consideration of the antecedents of trust -- 10 Trust and fairness -- 11 Social exchange theory: Where is trust? -- 12 Institutions and trust -- 13 Trust and contracts: Complements versus substitutes in business-to-business exchanges -- 14 The contributions of attribution theories to trust research -- PART IV Trust repair -- 15 An interactive perspective on trust repair -- 16 Organizational trust repair -- 17 Trust and distrust: Their interplay with forgiveness in organizations -- PART V Applications -- 18 â Right-touchâ trust: Thoughts on trust in healthcare -- 19 The production and reproduction of trust violations: An exploration of theory and practice in universal banks prior to the global financial crisis -- 20 Trust in public professionals and their professions -- 21 Employment relations and trust -- 22 Individual trust and the internet -- 23 Trust in the entrepreneurial process -- 24 Trust in safety-critical contexts -- 25 Trust in food: Assuring quality, sustainability, price and availability -- PART VI Future directions