The SAGE encyclopedia of quality and the service economy

edited by Su Mi Dahlgaard-Park

Services now constitute the largest share of GDP in most countries and provide the major source of employment in both developed and developing countries. The emergence of the service economy strengthened the importance of quality issues, which no longer are associated only with manufacturing industries but are increasingly applied in all service sectors. Thus, quality and services have emerged in parallel as closely interrelated fields

MoreLess

Alternative title:	Encyclopedia of quality and the service economy Quality and the service economy
Year of publication:	2015 ; Online-Ausg.
Other Persons:	Dahlgaard-Park, Su Mi (ed.)
Publisher:	Thousand Oaks, California : SAGE Publications
Subject:	Dienstleistungsqualität \| Service quality \| Qualitätsmanagement \| Quality management \| Dienstleistungssektor \| Service industry \| Dienstleistungsgesellschaft \| Service economy

Online Resource

Check full text access |

More access options

sk.sagepub.com

Check Google Scholar

In libraries world-wide (WorldCat)

In German libraries (KVK)

subito order

I need help

Extent:	Online Ressource
Type of publication:	Book / Working Paper
Language:	English
Notes:	Includes bibliographical references and index. - Description based on online resource; title from home page (viewed on November 12, 2015)
ISBN:	978-1-4833-4636-6 ; 978-1-4522-5672-6
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10013208231