The satisfaction of healthcare consumers : analysis and comparison of different methodologies

Inês Vieira, Diogo Ferreira and Maria Isabel Pedro

Year of publication:	2023
Authors:	Vieira, Inês ; Ferreira, Diogo R. ; Pedro, Maria Isabel
Published in:	International transactions in operational research : a journal of the International Federation of Operational Research Societies. - Oxford : Wiley-Blackwell, ISSN 1475-3995, ZDB-ID 2019815-2. - Vol. 30.2023, 1, p. 545-571
Subject:	factor analysis \| multicriteria satisfaction analysis \| ordinal logistic regression \| patient satisfaction \| quality of healthcare \| structural equation modeling \| Kundenzufriedenheit \| Customer satisfaction \| Gesundheitsversorgung \| Health care \| Dienstleistungsqualität \| Service quality \| Faktorenanalyse \| Factor analysis \| Gesundheitswesen \| Health care system \| Krankenhaus \| Hospital \| Patienten \| Patients \| Strukturgleichungsmodell \| Structural equation model \| Regressionsanalyse \| Regression analysis \| Zufriedenheit \| Satisfaction \| Multikriterielle Entscheidungsanalyse \| Multi-criteria analysis

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1111/itor.13098 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://ebvufind01.dmz1.zbw.eu/10013417042