The service quality scale debate : a tri-instrument perspective for higher education institutions
Ibrahim Danjuma, Faiza Abubakar Bawuro, Mary Augustine Vassumu and Sharif Ahmed Habibu
| Year of publication: |
September 2018
|
|---|---|
| Authors: | Danjuma, Ibrahim ; Bawuro, Faiza Abubakar ; Vassumu, Mary Augustine ; Habibu, Sharif Ahmed |
| Published in: |
Expert journal of business and management. - Sibiu : Sprint Investify, ISSN 2344-6781, ZDB-ID 2758881-6. - Vol. 6.2018, 2, p. 127-133
|
| Subject: | Service quality | SERVQUAL | SERVPERF | HEDPERF | Higher Education Institutions | Dienstleistungsqualität | Hochschule | Higher education institution | Qualitätsmanagement | Quality management |
Open Access
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | hdl:11159/3839 [Handle] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011914413